Skip to main content

Complaints Policy

At Massage Blog, managed by Reno mark Limited (registered company in England and Wales, company number 0667 4376), we are committed to providing the best possible experience for our users. If you have any complaints or concerns regarding our services, content, or user experience, we encourage you to follow our Complaints Policy outlined below.

Submitting a Complaint

If you have a complaint, please use Contact Us form. Provide a detailed description of the issue, including relevant information such as your contact details, email, and any supporting evidence.

Investigation and Response

Once we receive your complaint, we will promptly investigate the matter. We aim to acknowledge your complaint within 14 working days and provide you with a response as soon as possible. Our response will outline the steps we're taking to address the issue and the expected timeline for resolution.

Escalation

If you are not satisfied with the initial response or believe the issue has not been adequately resolved, you may request to escalate your complaint. Your complaint will be reviewed by a senior member of our team, and we will provide you with an update on the progress.

Privacy

Your privacy is important to us, and all complaints will be treated confidentially. We will only use the information you provide for the purpose of investigating and addressing the complaint.

Contact Information

If you have any questions or concerns about our Complaints Policy, please use the Contact Us form.

This Complaints Policy was last updated on 11 August 2023.

Popular posts from this blog

Chinese Massage (Tui Na): Techniques, Benefits, and Considerations

Chinese massage, known as Tui Na , is a core component of Traditional Chinese Medicine (TCM). This therapeutic practice uses a variety of manual techniques to address both physical and energetic imbalances in the body. The term "Tui Na" translates to “push” (Tui) and “lift and grasp” (Na), reflecting its fundamental hand movements. It is widely used for health maintenance, injury recovery, and pain relief without the use of acupuncture needles. Chinese Massage Technique Tui Na employs a wide range of techniques, from gentle pressure to vigorous manipulation, depending on the individual’s needs. Practitioners may use their fingers, thumbs, palms, knuckles, and even elbows to stimulate acupoints and work along meridians. Unlike many Western massage styles, Tui Na is typically performed without oils, often with a cloth or towel between practitioner and client. Movements can be rhythmic and fast-paced, and some techniques may feel intense, particularly when targeting deep musc...
Post a Comment
Read more

Massages Me Acquires The Massage London to Create Leading UK Wellness Platform

Summary : Massages Me announces strategic acquisition of The Massage London, uniting two leading UK wellness platforms under a newly rebranded identity. The acquisition expands therapist networks, enhances service offerings, and strengthens Massages Me's position as the UK's premier destination for professional mobile massage services. Massages Me, a premier UK-based platform for professional massage services, today announced the strategic acquisition of The Massage London, a renowned provider of on-demand massage therapy. This acquisition unites two of the UK's most respected wellness service providers unde...
Post a Comment
Read more

Guys Massage Launches Global Platform Connecting Men with Male Massage Therapists

LONDON, UK — 21 August 2025 — Guys Massage , a pioneering wellness platform featuring only male massage therapists, today announced its official launch following a successful beta period that began in April 2025. The platform connects men seeking professional massage therapy with certified male practitioners in major international cities, including London, New York, Sydney, and Singapore. Addressing the Male Wellness Market “Men have unique wellness needs that are often overlooked in the traditional spa and massage industry,” said a Guys Massage spokesperson. “Our platform recognises that many men, particularly fitness enthusiasts and athletes, prefer receiving therapeutic treatments from male practitioners who understand the specific demands placed on the male body through sport, gym training, and physical work.” The platform has experienced strong growth since its soft launch, with rising demand from both clients and male massage therapists seeking to establish a professional ...
Post a Comment
Read more

Massage Videos